Join our fast-paced, high-performing team at Paramount, a full-service commercial maintenance company. We are looking for a Dispatcher/Office Administrator who thrives in a busy environment, enjoys problem-solving, and delivers exceptional customer service.

Your Impact:
As the Dispatcher/Office Administrator, you’ll be the central point of contact for clients and technicians. You’ll coordinate service calls, ensure timely follow-ups, and help keep daily operations running smoothly — all while providing top-tier support to both our team and customers.

Key Responsibilities:

• Assign, schedule, and manage service requests using internal systems

• Review work orders, confirm part availability, and track service completion

• Communicate with clients via phone and email, providing clear, helpful updates

• Accept and manage deliveries to the office

• Maintain daily office opening/closing procedures

• Support leadership with ad hoc admin and project tasks

What You Bring:

• College diploma preferred; high school diploma with 3+ years of experience in a fast-paced office also considered

• Experience in customer service or administrative roles

• Strong attention to detail and excellent communication skills

• Proficiency in Microsoft Office (Outlook, Word, Excel)

• Ability to prioritize tasks and adapt to shifting workloads

• Familiarity with Miracle Service software (asset, not required)

• Self-motivated, resourceful, and solution-oriented

Why Join Paramount?

• Be part of a supportive and professional team

• Gain valuable industry experience in operations and service coordination

• Room to grow with a stable, forward-thinking company

• Competitive salary and benefits package